Support

System Warranty

For all equipment installed by ComLink, the warranty is one year for parts and one year for labor beginning from the date of installation.

Customer Training

ComLink will work with you to determine the best training approach for your employees.

We will provide in-house, hands-on training to suit your needs. Manuals and quick reference guides are included with installation. System administrative training is also provided so that you can make your own minor changes to your phone and voice mail systems.

Service Request Promise

We will repsond to Emergency calls defined as a loss of 50% or more of voice mail or a 50% loss of incoming or outgoing service within two hours of notification, 24 hours a day, 7 days a week. We will respond to all non-emergency service calls, "on average," within the same day or next day, except for delays due to causes beyond reasonable control.

Maintenance Agreements

Maintenance Agreements can be purchased after the original warranty period has expired. Maintenance service covers malfunctions within the customer-owned system that affects its normal performance, but not the cost of additions, moves, changes modifications, reprogramming, relocations and/or removals. Parts used in repairs will be new/refurbished or used as available and will be delivered expediently after being received from the manufacturer.

For Sales Inquiries email: LLewis@comlinktele.com

For Service Inquiries email: info@comlinktele.com